Professional Flash SWF to Video Converter, SWF to MPEG Converter
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Support Center

Your satisfaction is very important to us. We would like to try our best to provide you with the best products and service. So we welcome any question or suggestion. We promise to our customers that we will deal with emails within 24 hours after receiving them. Free trial customers are also welcome to enjoy our effective 24 Hours Email Service! Please do not hesitate to contact us.

Technical Support

  • If you're experiencing any problem or difficulty using iPixsoft products, please get help via:
  • Email: support@ipixsoft.com

Registration

  • If you're encountering one of the following:
  • 1. The Registration Key of the product you purchased is lost.
  • 2. You already purchased the program, but didn't receive the Registration Key within 24 hours.
  • 3. The Registration Key you already had is invalid for the latest version within one year since your purchase.
  • Please contact us via Email: support@ipixsoft.com

Upgrades

  • We are keeping improving our software and upgrade regularly. If you have purchased our software and would like to upgrade to the latest version,please follow the steps below:
  • 1. Download the latest full version,use the download link which has been sent to you along with Registration Key.
  • 2. Before installing the latest full version, please uninstall the old one (Project files on default folder will not be removed).
  • 3. Enter your Registration code into the software to turn it into fully registered copy.
  • Do not hesitate to contact us via email if you experienced any problem about upgrades:support@ipixsoft.com

Sales & Marketing

  • Order Lookup. You can retrieve the details of an order you've placed here:
  • Order from SWREG: https://www.cardquery.com
  • Order from Regnow: https://www.regnow.com/cs/orderStatus
  • About muti-licenses,reselling, distributing iPixSoft products, OEM, partnership, advertising opportunities, link exchange request, suggestions and feedbacks about our site, please feel free to contact via the Email: sales@ipixsoft.com.

Distribute Trial Versions

  • We allow and encourage all web sites, magazines, CD-ROM vendors and end-users to freely distribute the FREE trial versions of our products. Click here to get the most recent version of the products. You already have our authorization of distributing the FREE trial versions of our products.